Has nothing to do with fedex. Can I keep it? There are no fedex stores near here so what do I do with a package that has to be somebody's? It was sent to her old address. Fedex won't deliver to a PO box, which is where my tax forms say to mail them. boxes when the service FedEx SmartPost is used. 7. Had an order last week, $148.00 order with free shipping included. You can also select options such as Hold at Location, request a … The sender has put no restrictions to changing addresses, The new address is not in another country, The shipment has not already been delivered. Menu. Although you can ship things to/from a hotel via FEDEX or UPS (call the hotel on method they prefer), it can be fairly costly. :) I echo a sentiment above: be good to your rural delivery person, whichever company it is. FedEx said they would have to deliver to that address and couldn’t change it since it was already in route. In my previous post and update of the article, I believe that I've stated that FedEx can deliver to domestic P.O. the shipment has not already been delivered. For your LTL (less-than-truckload) shipments that need an earlier delivery time than close of business, choose our A.M. Hence the FedEx Money Back Guarantee does not apply to shipments where the delivery address was changed. FedEx will not deliver to my address. USPS does not deliver to my street address. *We're not officially endorsed by FedEx nor are we a representation of the company*, Press J to jump to the feed. So it seems FedEx will definitely move the package through their network. Edit: Thanks for all the replies. Fedex delivers to apartments all the time. box services (which should be any post office in most cities … For a $5.25 per-package, per-request rate (as of 2018 prices), FedEx will deliver the package to another address, deliver it on another day or schedule a specific delivery time. It's some sort of scale or something. I bought a home theatre system off of ebay a week ago and it came with a tracking number, being sent through fed-ex. Since I’ve lived here, FedEx has been changing my address from Street to Avenue (same street number). FedEx has no control over their independent contractors - and if an address cannot be found there is nothing stopping the driver from taking the package home - and no specific FexEx policy that anyone would read to me preventing them from doing so. Ok first we need to clear up something, was it delivered to a wrong address or was it delivered to a neighbor via an indirect delivery? It was a very confusing experience. Password SHOW Password. I live in a mid sized city with a “Street” address. Can they prove that I have it? I feel like I’ve exhausted all options that I am aware of. Read the comments below. Delivery Manager requires you to validate your address and make changes 1 day prior to delivery. Ask to have an e-note entered to your stop information that lists the correct address. It was sent to her old address. What Time Does FedEx Deliver to My Zip Code ? So, on my manifest, it's the wrong address, on my powerpad... it's the wrong address, but on the box, it's the right address. UPS Worldwide Express. If the correct apartment cannot be located during the first attempt, the courier will perform a delivery exception scan and leave a doortag informing the recipient that delivery was attempted. Remember Me. The locating software we have just will not recognize some addresses and there never seems to be a fix for it and can attest to having your problem on a former route that sent it to the same house number for to avenue instead of street constantly and again, sometimes the shipper error and sometimes our error. Billing Online Duty and Taxes Order Supplies Redelivery Tracking. is it possible to sue - Answered by a verified Lawyer . At this point I’m redirecting all my shipments to a fedex pickup location because I’m tired of having my packages shipped back to the sender. Thanks for any input. I have an issue with FedEx too . Open an Account. We're also a sanctuary for employees and contractors for FedEx to speak freely! Delivery service for your FedEx Freight ® Priority and FedEx Freight ® Economy shipments. … Easyship partners with FedEx to make many of their shipping solutions easily accessible to SMBs at affordable rates. One Fedex representative told me it’s because Usps doesn’t recognize my address. Top Searched . It can be done either through email or directly on their helpline number—1-800-463-3339. I’m hoping someone can help me because I feel like I am taking crazy pills. New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. … We use cookies to give you the best possible experience on our website. The address on the label is where it will be delivered. Packages that are redirected to a FedEx location after they were shipped are … A reroute is a request to change a delivery address from what was originally on the air waybill or shipping label. FORGOT PASSWORD OR USER ID? Any ideas to fix this situation? Remember Me. Just for my own knowledge, does this create a note in their electronic system so hopefully the driver notes the mistake? Note that a reroute is not a guaranteed service as we are unable to physically change the original Air Waybill attached to the shipment. I have run into sellers indicating use of Fedex, but then they ship Smart Post, which uses USPS for final delivery. HomeSupportFAQsSending and ReceivingDelivery. FedEx can only honor your address change request if below conditions are true. Open an Account. The address on the label is where it will be delivered. FedEx's address correction can get...... overzealous. Additional customer service representatives to handle these issues are potential problems that could result. Can they prove that I have it? By leveraging USPS for last-mile delivery to addresses across the U.S., including PO boxes, FedEx SmartPost offers an economical and reliable way to ship small parcels to customers who have PO boxes. The answer I received literally did not address my questions or complaints. The FedEx address corrections not only causes potential customer service issues for your employees but also allows FedEx to deliver the package late with an additional charge. Sometimes this is a shipper problem and sometimes it's a Fed Ex problem. Here’s the guide on What to do when Fedex delivers your package to wrong address. How can we help? I scoured the IRS website but couldn't find anything. But I've always gotten them to hold it for me before they make the delivery attempt. Home Support FAQs Sending and Receiving Tracking. Sheila M. 1 decade ago. Alternatively you can request to hold the shipment at a FedEx location for pickup instead of delivery. I have a Fedex online account and my “comments “ for all deliveries was “xx STREET not avenue “ but it didn’t help. Thank you in advance. That person could then be upstanding and let FedEx know it's wrong and it'll be sent to the hub, the phone number on the package will be called and it'll be corrected from there. FedEx didn't deliver my package to shipping address and returned it. FedEx can only honor your address change request if the below conditions are met; The sender has put no restrictions to changing addresses The new address is not in another country FedEx has no control over their independent contractors - and if an address cannot be found there is nothing stopping the driver from taking the package home - and no specific FexEx policy that anyone would read to me preventing them from doing so. Because of this, everything I order gets delivered across town (same zip unfortunately) to 123 Anywhere Road, instead of to my address 123 Anywhere Avenue. If something like an incorrect address change was made permanent, could that be changed again? USPS does not deliver to my street address. Easyship partners with FedEx to make many of their shipping solutions easily accessible to SMBs at affordable rates. Can you deliver my package to an alternative address? Box, use the post office's street address along with your box number (e.g. “After the third attempt, they call you to come pick it up. The person authorised to pick up the package will require a photo I.D. Lower your shipping … Fedex try to deliver to the wrong address. UPS Worldwide Express Plus. That is through USPS. What Time Does FedEx Deliver to My Zip Code. For a $5.25 per-package, per-request rate (as of 2018 prices), FedEx will deliver the package to another address, deliver it on another day or schedule a specific delivery time. You can also request the Adult Signature Required option if you want FedEx to obtain a signature from someone at least 21 years old at the delivery address (government-issued photo identification required). The first step that you need to take in such a scenario is to contact FedEx as soon as possible. GetHuman-knnbarle did not yet indicate what FedEx should do to make this right. That's not a bad price, considering the package has to make it's way back to the station then back to the main hub n then out to another station n then out for delivery Free registration! Username Username. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com. Create User ID (for existing accounts) Sign up now and save 40%. The time frame is from start of delivery to end of delivery day, NOT hour(s). FedEx International Priority. So, If FedEx has delivered to wrong address. Private carriers like UPS and FedEx didn’t deliver to PO Boxes. Sign Up/Log In . How GetHuman-knnbarle fixed the problem. That is through USPS. Our money-back guarantee does not apply to rerouted shipments. Open an Account. 7. If there is any wrong delivery detected on the part of FedEx, you should primarily contact their customer care center. Need same help with Express I had with Ground. 10:30 A.M. Freight Delivery — Backed by a Money-Back Guarantee 1 At FedEx Freight, we know how important it is to plan labor and manufacturing schedules closely. If FedEx mistakenly delivers something to my house (wrong address) can I keep it? PO Boxes were not “real” street addresses, and thus I had to provide alternate addresses anyway with credit cards and other business accounts. UPS 2nd Day Air. Open an Account. Hence the FedEx Money Back Guarantee does not apply to shipments where the delivery address was changed. The person authorised to pick up the package will require a photo I.D. Additional restrictions and fees may apply when rerouting packages. Menu. Every other carrier delivers to me without an issue. 3. I called and asked to talk to the distribution center for my area. This Q&A is provided for information only and the answers do not have a contractual value. 6. Fed Ex delivered a package to my house and left in on the front door but it is supposed to go to 1607 down the street and my address is 1507. For your LTL (less-than-truckload) freight that needs a more immediate delivery time than the close of business, choose our A.M. if you have po box #123 at a post office with and address of 4567 main st, then address on package should be 4567 main st #123), and post office has to offer competitive p.o. We have updated our list of supported web browsers. A FedEx delivery is not "mail" and has absolutely nothing to do with your mailing address. Can you leave my package for me when I am not at my address? is it possible to sue - Answered by a verified Lawyer . Billing Online Duty and Taxes Order Supplies Redelivery Tracking. I live in a mid sized city with a “Street” address. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Driver is being an idiot and trusts the scanner more than the,! Attempt to deliver to domestic P.O ID ( for existing accounts ) Sign now! A house or whatever, it 'll be delivered side of the,! Service offers all that and more Manager Online and pay any required with! Full well and get it to the door it came with a tracking number, being through!, there ’ s old address, and the new residents kept it for me when I am of! 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